+971 4 392 6100 info@aoryx.ae
+971 4 392 6100 info@aoryx.ae

How the payment works

Online Payment

Travel Tour comes with two types of online payment.

1. Paypal

2. Credit Card (Via Stripe gateway)

After payment processed, the system will automatically reserve your seat and the invoice will be generated in customer backend. Both customer and admin can see the transaction as ‘online paid’ from backend and the transaction id will appear in there.

Offline Payment

To use this feature, site’s admin must allow the offline payment method eg. bank transfer. The bank information can be added in email template in theme option so customer will receive the bank information along with email notification after booking. If admin doesn’t allow this method, admin can disable the ‘Book and paylater’ button from theme option.

When customer clicks on ‘Book and pay later’ button, the transaction will be appeared in both admin and customer backend as ‘pending’ status. After this state, customer can choose to pay online or pay offline.

After clicking on the ‘Book and pay later’ button, customer will be able to see the transaction in the backend. There’re two buttons, Submit Payment Receipt and Make An Online Payment.

For Make An Online Payment, customer can perform an online payment via Paypal and Credit Card.

Submit A Payment Receipt

This button allows customers to submit payment receipt after they proceed the bank transfer.

Verifying The Receipt Submission

Now admin will be able to verify the receipt via admin’s backend. Admin will have option to approve or reject the receipt submission. After approving or rejecting, the system will send email notification to customer.

Arabian Oryx Travel & Tourism LLC
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GDPR

  • Privacy Policy
  • Information Security

Privacy Policy

Arabian Oryx can collect and use Travel Agency Partner’s or it Guests’ & Customers’ personal details especially when they get in touch with us to enquire about our services or at the time of booking a tour package.

We collect the following personal information from you;

Contact Information such as name, gender, DoB, passport number, Email address

Billing Information such as credit card number and billing address

Unique Identifiers such as username, password and account number

Usage activity about how you interact with us such as booking history

As is true of most Web sites, we automatically gather information about your computer such as your IP

address, browser type, referring/exit pages, and operating system.

By submitting such details, you allow us to utilize your personal data for further relevant purpose.

The Travel Agency Partner’s or it Guests’ & Customers’ personal information collected via the website, Email or other sources is primarily used to confirm booking, authenticate credit card information, and process the payment. Apart from utilizing it for activities intended to improve the website’s performance, this information can also be submitted to airline or accommodation service provider, depending on their preferred service package.

Information Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The data provided for processing payment through payment gateway is encoded and transmitted using SSL (Secure Socket Layer) protocol, a system widely used to encrypt data automatically before transmitting it to us.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Arabian Oryx takes Travel Agency Partner’s or it Guests’ & Customers’ privacy concerns seriously and will not share their personal information without their consent. All credit/debit cards details and personally identifiable information will NOT be sold, shared, rented or leased to any third parties.

In order to obey a court order or safeguard the Arabian Oryx rights, we may have to disclose Travel Agency Partner’s or it Guests’ & Customers’ private details.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to our employees, partners and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.